Privacy Policy

Effective Date: July 08, 2026
Website: lispring.com
Data Controller: Lispring

1 Introduction

Lispring fully protects all users’ personal privacy. This policy governs all collection, storage, use and cross-border transfer of your personal data, compliant with GDPR, UK GDPR, CCPA and China PIPL. We assign a dedicated privacy coordinator for all data inquiries.

コンタクト:
Email: サービス@lispring.com | Tel: +86-577-62606161
Address: No.14 High-tech Industrial Park, Lingang Economic Zone, Yueqing Bay, Yueqing, Zhejiang, China

2 Data We Collect (Data Minimization)

• Voluntary data from inquiry/sample/CAD forms: name, company, phone, email, purchasing demands.
• Automatically collected technical data: IP address, browser type, access time, browsing logs, cookie IDs.
• No irrelevant sensitive personal data will be collected.

3 Processing Purposes & Legal Bases

• Performance of contract: reply inquiries, send samples, provide CAD drawings and technical support.
• Legitimate interest: optimize website experience, secure site operation, analyze visitor statistics.
• Consent: send product updates & industry newsletters (consent may be withdrawn anytime).
• Legal obligation: respond to lawful requests from authorities.

4 Data Retention

• Business inquiry data: stored for 3 years after last communication, auto-deleted afterward.
• Traffic logs & analytics cookies: retained for 12 months then anonymized.

5 Data Sharing & Cross-border Transfer

We never sell or rent your personal data to unrelated third parties. Limited sharing only allowed under:

• Your explicit written consent;
• Authorized service providers (hosting, email, logistics) with binding Data Processing Agreements (DPA);
• Mandatory legal requirements.

Cross-border transfer: EU/UK user data is stored in China, protected by EU Standard Contractual Clauses (SCC).

6 Data Security

All data is encrypted via SSL with tiered access control and regular security audits. We notify regulators and affected users within 72 hours upon confirmed data breach. Internet transmission carries inherent risks, absolute security cannot be guaranteed.

7 Your Data Subject Rights (GDPR Full Compliance)

All requests are free of charge and responded within 30 days via our contact channel:

• Right of access & rectification: obtain a full copy of your data, correct inaccurate records.
• Right to erasure: request full deletion when business cooperation ends or marketing consent is withdrawn.
• Right to restriction & objection: suspend analytics tracking, opt out of all marketing emails.
• Right to data portability: export your submitted data in standard electronic format.
• Right to lodge a complaint with local data protection authorities if you disagree with our handling.

8 Cookie Policy

• Strictly necessary cookies: required for basic site function, no consent needed.
• Analytics cookies: track website traffic, only activated with your opt-in consent.
• You may disable cookies via browser settings; some core functions (sample request, CAD download) may stop working.

9 Third-Party Links

Our site contains external links. We take no responsibility for third-party privacy practices; please review their separate privacy statements before visiting.

10 Policy Updates

This policy may be revised per new laws or business changes. Updated versions take effect once published on our website footer.